D3 Telecom Services

Communications Consulting Services

Our experienced people will help you analyze your communications needs and provide solutions that best suit your requirements and budget.

"Pay for what you need, enjoy the features you want; and plan for success and growth."

We will come to your office and take a look at your existing telecommunications equipment, local and long distance plans, and call handling requirements. We will then analize the situation based on your goals. Next we will provide you with a report detailing cost saving measures, network provider options, and alternate equipment choices. From this report you will be able to make decisions on what changes you would like to make now or in the future to keep your business profitable and efficient.

Some of the questions that we ask include:

Do you need more lines? Do you need more phones?
How are the callers handled at your company?
What telecommunications system are you currently using? What is the software version?
Are there more cost effective ways to better utilize your present services?
Is there new equipment available that you are unaware of to meet your communications needs?
What is the most cost beneficial solution?
Do you have a communications wish list that would make your business more profitable/efficient?
Can you share the use of your lines?
Do you want everyone in the office to have individual directory numbers?
How will voice mail help you? What other features does voice mail have? Is your current voice mail working the way you want?
How can you reduce the amount of calls your receptionist takes?
Would wireless phones benefit those hard to reach people? Can you use wireless phones on your current phone system?
If your needs are changing can your current phone system accommodate them? How much capacity does your current phone system have? What will the changes cost?

The people at D3 Telecom can answer all of these questions and make knowledgeable, practical recommendations. We simply charge by the hour for our time, no purchase necessary.

Telephone Line Consulting Services

With the deregualtion of the telecommunications industry in Calgary there are so many companies that provide local dial tone (Telcos), plans, and features to choose from. We can help you to sort through all of this information to make the right Telco choice for your company. We will analyze your existing call handling requirements and local and long distance bills to provide you with a report on which Telco and plan is the right choice for your business.

We can also help you if you are relocating your company to a new premise by being your liason with your Telco. The advantages of this service are numerous but the most important benefit would be that you won't have to deal with the time consuming ordeal of moving your lines and features. We co-ordinate with your Telco to ensure that your voice and data services are moved on the same day and to the right location. We follow up deligently to ensure that there will be minimal down time to your business during your move.

In addition, D3 Telecom can analyze your line problems and see if the trouble is inside wiring or with the phone company. We will also coordinate with the phone company to resolve the problem as quickly as possible. We speak telco language and can contact the test and activation center to expedite the resolution. We take ownership of getting the trouble fixed. You do not have to waste your time calling and following up.

Some of the questions that we ask include:

Do you need more lines?
Where are you moving too?
What telecommunications system are you currently using?
Are you using all the lines that you are paying for?
What is the most cost beneficial solution?
Are you having trouble interpreting your current phone bill? What are these charges for? Are you using the services that you are being charged for?
Can you share the use of your lines?
Do you want everyone in the office to have individual directory numbers?

Relocation Services

Help! We are moving in a month and I don't know what to do about our telephones or computer network.

D3 Telecom will first check the communications service you have and make sure they are available at your new location, T1, ISDN, DSL, Cable, Fiber, Internet etc.
We do a pre survey of the new location to make sure there is enough cable capacity going into the building and to your premises. You may not move in if you have to pay for the installation of the new services.
We will assist you in contacting the communications companies to move your services on the required date.
We advise you of backup services and procedures to minimize the interruption of service during the move.
We will help you plan the telephone and computer cabling of your new location and install it for you before you move in.
We pre install as much as possible before your move date to reduce interruption of communications services.
We follow up with the communications providers to receive confirmation 10 days before your move date.
We remove and reinstall your telephone, computer and network equipment on the move date.
We reconnect your equipment to the communications services.
D3 telecom can help you organize a smooth transition to your new location. please review the detailed service move page.

Equipment Rental Services

We will install and configure telephone and computer equipment for short term expansion, temporary facilities or start up operations; and yes if you decide you want to keep it you may purchase it.

Training Services

At D3 Telecom we offer a wide variety of training classes. The first class offered is what we call the basic class. This course includes the basics like how to set up your voice mail box, record your greeting, answer a call, etc. The second class is called advanced training and during this class you learn to conference, set up your outbound call notification, etc. The third class is called system administration. This class trains you how to set up the company greetings, re-record the company greetings, relocate a person in the office, etc.

These classes are all one hour and you can take them seperately or together, in groups or as individuals...the choice is yours.